FAQ
Where is Soleil and Soul Beauty Based ?
- We are based in Christchurch New Zealand
Is there an Expiry on your products?
- Yes from when first opened your brush care product is valid for 2 years
Are your products New Zealand made?
- Yes our brush care and new skin prep products are formulated by a local cosmetic formulator and manufactured locally in a Christchurch Laboratory
Do you ship Internationally?
- We sure do , currently to Australia only but Please email directly to arrange international orders to other locations so we can get a price for you :)
How long will your products last?
- Each bottle is 200ml/6.7oz this means for the mist you should get approximately 2,000 sprays and for the brush shampoo approximately 65 full pumps. We say for the everyday consumer (excluding makeup artists) you should get about 2.5-3months use per bottle.
Are your products Cruelty Free?
- Our Brushcare products sure are and they are also Vegan and Ethically sourced.
How long does your shipping take?
- Our service is generally overnight courier within NZ (excluding rural addresses) depending on the time or day your order is placed, this is excluding during a new product launch or promotional times as this may effect our processing times slightly depending on volumes.
Please head to our shipping/delivery tab for all further details.
Are your brush care products safe for the skin?
- Our product is not designed to be directly sprayed or applied onto the skin, so please ensure all residue is removed/rinsed from your brushes properly.
However if your brush does come into contact with the skin and is still damp with our product there is no need to be alarmed. Our chemists at our laboratory have done stabilization testing on our products and they are more than safe for contact with the skin.
Why is the brush mist flammable?
- Due to the nature of the Isopropyl ingredient in our mist (used to kill bacteria and dry fast) we are required by law to advise our customers of this as standard practice. Please practice safe use and follow our care guidelines for this product.
Does your product have Fragrance in it?
- Yes our brush care line is softly scented with a beautiful coconut scent. We wanted something to make your brush cleaning experience that little bit more luxurious and we love how the scent lingers onto your brushes after it is removed making for a more pleasant brush cleaning experience.
The mist does also have the slight scent of alcohol from the Isopropyl ingredient, so having a scent helps to make it smell less clinical.
The fragrance in our products is naturally derived.